** Sticky, How to Debug, Read This Before Posting ***

Check-list Of useful information which helps us help you. Please run through this before posting.

Each instance of statusnet provides information, about the plugins running. navigate to http://sitename.com/main/version eg: http://identi.ca/main/version

1) Start a new thread, and give it a meaningful name. I cant stress this enough, I have a really hard time helping everyone come to a solution in a big mess of a thread, make your own thread for your own problem, you are unique! This way you are more likely to get personal support.

2) Hosting environment, I need to know who your host is, unfortunately shared hosting often has limitations that will be felt running the more advanced plugins that StatusNet offers.

a)Please let me know Do you have shell access? can you install packaged? It can be really hard to help you if you dont have these, this is my own limitation, as i've i've allways worked on dedicated hosts. A sticky post for each of the big hosting environments would be a good thing,
b)Output of the following
uname -a
cat /etc/lsb-release (or cat /etc/redhat-release)
php -v
php -m

3) provide statusnet related information

a) what works.
b) what doesn't
c) log file pastie (see: pastebin.org) from around the time of the failure
d) sanitized conifg.php and or statusnet/scripts/setconfig -a (if you dont have the -a switch, dont worry its only in > 0.9.2)

Okay, so this is how you get you log files, generally they are going to /var/log/user.log but we can change this.
###
$config['site']['logfile'] = '/tmp/statusnettmp.log';
###
to see more database debugging : $config['site']['logdebug'] = true;
##
maximum debugging: $config['db']['debug'] = create_function('$class, $message, $logtype, $level','common_log(LOG_DEBUG,"DBDO: $class / $message / $logtype");');

Session problems? try these below
$config['sessions']['debug'] = true;
$config['sessions']['handle'] = true;

That said, try to keep your pasties of a reasonable size, no more that 1000 lines, thanks.

Comments

  • @aric great guide!
  • @aric This is cool. Thanks for this.
  • Also read the README please! also each plugin has a README in its proper directory, and the locales folder has a README explaining translations

    You dont have to understand the readme, and afterwards you can come and ask as many questions as you like.
  • @ahmedghassan there is no way you just read the sticky.
  • Hmm, that's a lot of crap to go through for what they made look like a Plug-n-play software in Softaculous... I did a nice little one-click install, and got errors as soon as I tried to go to the site.
    I have to say, I think this is one I will remove from the choice list, no way I want to hear from any of my clients who try to install it, and then expect me to make it work.
    I'll add it back to their choices panel when it's stable.
  • after having read, What can I do?

    PS: I have de Mysql extension
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