Installation error

edited January 2011 in Installation
Hi,
when installing from the install.php
i see the following message - afterwhich nothing happens :

Install StatusNet

Page notice

* Starting installation...
* Checking database...
* Changing to database...
* Running database script...
* Adding SMS carrier data to database...
* Adding notice source data to database...
* Adding foreign service data to database...
* Writing config file...

----
the install doesnt happen after this.
can you please tell me what wrong am i doing?

Comments

  • note: there is no error message - nothing . the site page just remains stuck at this.
    i am using media temple dedicated hosting - and want to install our statusnet on www.clfd.in
  • @slunia It looks like somehow you don't have the right permissions.
    What operating system are you running on your meda temple install? Can you give me the output of php -v and php -m also?
  • @jordanc

    php -v
    PHP 5.2.6 (cli) (built: May 2 2008 16:06:40)
    Copyright (c) 1997-2008 The PHP Group
    Zend Engine v2.2.0, Copyright (c) 1998-2008 Zend Technologies
    with the ionCube PHP Loader v3.1.32, Copyright (c) 2002-2007, by ionCube Ltd.



    php -m
    [PHP Modules]
    bz2
    calendar
    ctype
    curl
    date
    dbase
    dom
    exif
    filter
    ftp
    gd
    gettext
    gmp
    hash
    iconv
    imap
    ionCube Loader
    json
    ldap
    libxml
    mbstring
    mcrypt
    mhash
    mysql
    mysqli
    ncurses
    odbc
    openssl
    pcntl
    pcre
    PDO
    pdo_mysql
    PDO_ODBC
    pdo_sqlite
    posix
    pspell
    readline
    Reflection
    session
    shmop
    SimpleXML
    snmp
    sockets
    SPL
    standard
    sysvmsg
    sysvsem
    sysvshm
    tokenizer
    wddx
    xml
    xmlreader
    xmlrpc
    xmlwriter
    xsl
    zip
    zlib

    [Zend Modules]
    the ionCube PHP Loader
  • @jordanc
    operating system :

    * CentOS release 5 (Final)
  • @slunia Ok, I think that on centos apache runs as the user "apache" the best bet would be to chown the statusnet directory to that user.
    To double check type;
    ps aux|grep httpd
    That should return something along the lines of this (this is from my ubuntu box so it will be a bit different)
    www-data 29900 0.0 0.1 241832 6216 ? S Jan30 0:00 /usr/sbin/apache2 -k start
    Where I have www-data will be the username that your httpd/apache is running as.

    Once you have the username (it's probably apache) You'll need to run the flowing - replacing username with what you found before
    chown -R username:username /var/www/pathtoyourstatusnetinstall

    That should give apache full permissions to write to those folders in the safest way possible.
  • @jordanc
    i did the permissions successfully as explained - however still face the same issue. ( of no action - after Writing config file... )

    anything else which im probably doing wrong?
  • btw the user "apache" as you mentioned was correct
  • @slunia Can you show me any logs, it's probably spitting out errors but configured to hide them. check /var/log/syslog
  • @jordanc

    yes have got them below :

    (sorry for the total sea of content) - have broken the error logs in 2 posts

    can email you the total file also - if you need it


    [Thu Feb 03 11:42:02 2011] [error] [client 66.249.72.129] File does not exist: /var/www/vhosts/clfd.in/httpdocs/robots.txt
    [Thu Feb 03 11:44:06 2011] [error] [client 122.163.183.62] File does not exist: /var/www/vhosts/clfd.in/httpdocs/check-fancy, referer: http://www.clfd.in/install.php
    [Thu Feb 03 11:45:42 2011] [error] [client 122.163.183.62] File does not exist: /var/www/vhosts/clfd.in/httpdocs/check-fancy, referer: http://www.clfd.in/install.php
    [Thu Feb 03 11:50:20 2011] [error] [client 122.163.183.62] File does not exist: /var/www/vhosts/clfd.in/httpdocs/check-fancy, referer: http://www.clfd.in/install.php
    [Thu Feb 03 11:50:57 2011] [error] [client 122.163.183.62] File does not exist: /var/www/vhosts/clfd.in/httpdocs/check-fancy, referer: http://www.clfd.in/install.php
    [Thu Feb 03 11:51:28 2011] [error] [client 122.163.183.62] PHP Fatal error: Uncaught ServerException: [500]: Plugin PtitUrl not found.\n\n thrown in /var/www/vhosts/clfd.in/httpdocs/lib/statusnet.php on line 68, referer: http://www.clfd.in/install.php
    [Thu Feb 03 11:51:29 2011] [error] [client 122.163.183.62] File does not exist: /var/www/vhosts/clfd.in/httpdocs/check-fancy, referer: http://www.clfd.in/install.php
    [Thu Feb 03 11:54:08 2011] [error] [client 122.163.183.62] File does not exist: /var/www/vhosts/clfd.in/httpdocs/check-fancy, referer: http://www.clfd.in/install.php
    [Thu Feb 03 11:55:15 2011] [error] [client 122.163.183.62] File does not exist: /var/www/vhosts/clfd.in/httpdocs/check-fancy, referer: http://www.clfd.in/install.php
    [Thu Feb 03 11:55:28 2011] [error] [client 122.163.183.62] PHP Fatal error: Uncaught ServerException: [500]: Plugin PtitUrl not found.\n\n thrown in /var/www/vhosts/clfd.in/httpdocs/lib/statusnet.php on line 68, referer: http://www.clfd.in/install.php
    [Thu Feb 03 11:55:29 2011] [error] [client 122.163.183.62] File does not exist: /var/www/vhosts/clfd.in/httpdocs/check-fancy, referer: http://www.clfd.in/install.php
    [Thu Feb 03 12:06:51 2011] [error] [client 122.163.183.62] PHP Fatal error: Uncaught ServerException: [500]: Plugin PtitUrl not found.\n\n thrown in /var/www/vhosts/clfd.in/httpdocs/lib/statusnet.php on line 68
    [Thu Feb 03 12:08:59 2011] [error] [client 122.163.183.62] PHP Fatal error: Uncaught ServerException: [500]: Plugin PtitUrl not found.\n\n thrown in /var/www/vhosts/clfd.in/httpdocs/lib/statusnet.php on line 68
    [Thu Feb 03 12:09:04 2011] [error] [client 122.163.183.62] PHP Fatal error: Uncaught ServerException: [500]: Plugin PtitUrl not found.\n\n thrown in /var/www/vhosts/clfd.in/httpdocs/lib/statusnet.php on line 68
    [Thu Feb 03 12:14:13 2011] [error] [client 122.163.183.62] PHP Fatal error: Uncaught ServerException: [500]: Plugin PtitUrl not found.\n\n thrown in /var/www/vhosts/clfd.in/httpdocs/lib/statusnet.php on line 68
    [Thu Feb 03 12:14:16 2011] [error] [client 122.163.183.62] PHP Fatal error: Uncaught ServerException: [500]: Plugin PtitUrl not found.\n\n thrown in /var/www/vhosts/clfd.in/httpdocs/lib/statusnet.php on line 68
    [Thu Feb 03 12:14:25 2011] [error] [client 122.163.183.62] File does not exist: /var/www/vhosts/clfd.in/httpdocs/check-fancy, referer: http://www.clfd.in/install.php
    [Thu Feb 03 12:19:29 2011] [error] [client 122.163.183.62] PHP Fatal error: Uncaught ServerException: [500]: Plugin PtitUrl not found.\n\n thrown in /var/www/vhosts/clfd.in/httpdocs/lib/statusnet.php on line 68, referer: http://www.clfd.in/install.php
    [Thu Feb 03 12:19:39 2011] [error] [client 122.163.183.62] File does not exist: /var/www/vhosts/clfd.in/httpdocs/check-fancy, referer: http://www.clfd.in/install.php
    [Thu Feb 03 12:19:59 2011] [error] [client 122.163.183.62] PHP Fatal error: Uncaught ServerException: [500]: Plugin PtitUrl not found.\n\n thrown in /var/www/vhosts/clfd.in/httpdocs/lib/statusnet.php on line 68
    [Thu Feb 03 12:20:01 2011] [error] [client 122.163.183.62] PHP Fatal error: Uncaught ServerException: [500]: Plugin PtitUrl not found.\n\n thrown in /var/www/vhosts/clfd.in/httpdocs/lib/statusnet.php on line 68
    [Thu Feb 03 12:24:43 2011] [error] [client 122.163.183.62] PHP Fatal error: Uncaught ServerException: [500]: Plugin PtitUrl not found.\n\n thrown in /var/www/vhosts/clfd.in/httpdocs/lib/statusnet.php on line 68
    [Thu Feb 03 12:24:45 2011] [error] [client 122.163.183.62] PHP Fatal error: Uncaught ServerException: [500]: Plugin PtitUrl not found.\n\n thrown in /var/www/vhosts/clfd.in/httpdocs/lib/statusnet.php on line 68
    [Thu Feb 03 12:24:49 2011] [error] [client 122.163.183.62] PHP Fatal error: Uncaught ServerException: [500]: Plugin PtitUrl not found.\n\n thrown in /var/www/vhosts/clfd.in/httpdocs/lib/statusnet.php on line 68
    [Thu Feb 03 12:24:53 2011] [error] [client 122.163.183.62] PHP Fatal error: Uncaught ServerException: [500]: Plugin PtitUrl not found.\n\n thrown in /var/www/vhosts/clfd.in/httpdocs/lib/statusnet.php on line 68
    [Thu Feb 03 12:31:44 2011] [error] [client 122.163.183.62] PHP Fatal error: Uncaught ServerException: [500]: Plugin PtitUrl not found.\n\n thrown in /var/www/vhosts/clfd.in/httpdocs/lib/statusnet.php on line 68
    [Thu Feb 03 12:31:47 2011] [error] [client 122.163.183.62] PHP Fatal error: Uncaught ServerException: [500]: Plugin PtitUrl not found.\n\n thrown in /var/www/vhosts/clfd.in/httpdocs/lib/statusnet.php on line 68
    [Thu Feb 03 12:31:53 2011] [error] [client 122.163.183.62] PHP Fatal error: Uncaught ServerException: [500]: Plugin PtitUrl not found.\n\n thrown in /var/www/vhosts/clfd.in/httpdocs/lib/statusnet.php on line 68
    [Thu Feb 03 12:32:01 2011] [error] [client 122.163.183.62] PHP Fatal error: Uncaught ServerException: [500]: Plugin PtitUrl not found.\n\n thrown in /var/www/vhosts/clfd.in/httpdocs/lib/statusnet.php on line 68
    [Thu Feb 03 12:32:28 2011] [error] [client 122.163.183.62] PHP Fatal error: Uncaught ServerException: [500]: Plugin PtitUrl not found.\n\n thrown in /var/www/vhosts/clfd.in/httpdocs/lib/statusnet.php on line 68
    [Thu Feb 03 12:32:36 2011] [error] [client 122.163.183.62] PHP Fatal error: Uncaught ServerException: [500]: Plugin PtitUrl not found.\n\n thrown in /var/www/vhosts/clfd.in/httpdocs/lib/statusnet.php on line 68
    [Thu Feb 03 12:32:40 2011] [error] [client 122.163.183.62] PHP Fatal error: Uncaught ServerException: [500]: Plugin PtitUrl not found.\n\n thrown in /var/www/vhosts/clfd.in/httpdocs/lib/statusnet.php on line 68
    [Thu Feb 03 12:35:32 2011] [error] [client 122.163.183.62] File does not exist: /var/www/vhosts/clfd.in/httpdocs/check-fancy, referer: http://clfd.in/install.php
    [Thu Feb 03 12:51:16 2011] [error] [client 122.163.183.62] PHP Fatal error: Uncaught ServerException: [500]: Plugin PtitUrl not found.\n\n thrown in /var/www/vhosts/clfd.in/httpdocs/lib/statusnet.php on line 68
    [Thu Feb 03 12:55:25 2011] [error] [client 122.163.183.62] PHP Fatal error: Uncaught ServerException: [500]: Plugin PtitUrl not found.\n\n thrown in /var/www/vhosts/clfd.in/httpdocs/lib/statusnet.php on line 68
    [Thu Feb 03 12:55:32 2011] [error] [client 122.163.183.62] File does not exist: /var/www/vhosts/clfd.in/httpdocs/check-fancy, referer: http://www.clfd.in/install.php

  • 2nd part :



    [Thu Feb 03 12:57:01 2011] [error] [client 122.163.183.62] PHP Fatal error: Uncaught ServerException: [500]: Plugin PtitUrl not found.\n\n thrown in /var/www/vhosts/clfd.in/httpdocs/lib/statusnet.php on line 68, referer: http://www.clfd.in/install.php
    [Thu Feb 03 12:57:04 2011] [error] [client 122.163.183.62] File does not exist: /var/www/vhosts/clfd.in/httpdocs/check-fancy, referer: http://www.clfd.in/install.php
    [Thu Feb 03 13:31:33 2011] [error] [client 66.249.72.129] File does not exist: /var/www/vhosts/clfd.in/httpdocs/FBmsW
    [Thu Feb 03 13:35:24 2011] [error] [client 122.177.130.23] PHP Fatal error: Uncaught ServerException: [500]: Plugin PtitUrl not found.\n\n thrown in /var/www/vhosts/clfd.in/httpdocs/lib/statusnet.php on line 68
    [Thu Feb 03 16:24:32 2011] [error] [client 66.249.72.129] File does not exist: /var/www/vhosts/clfd.in/httpdocs/ejspjrcltyunobrv.html
    [Thu Feb 03 18:34:42 2011] [error] [client 66.249.72.129] File does not exist: /var/www/vhosts/clfd.in/httpdocs/DyNM4
    [Thu Feb 03 21:47:48 2011] [error] [client 66.249.72.129] PHP Fatal error: Uncaught ServerException: [500]: Plugin PtitUrl not found.\n\n thrown in /var/www/vhosts/clfd.in/httpdocs/lib/statusnet.php on line 68
    [Fri Feb 04 04:41:45 2011] [error] [client 119.63.196.4] File does not exist: /var/www/vhosts/clfd.in/httpdocs/robots.txt
    [Fri Feb 04 05:16:56 2011] [error] [client 66.249.72.129] File does not exist: /var/www/vhosts/clfd.in/httpdocs/robots.txt
    [Fri Feb 04 05:16:56 2011] [error] [client 66.249.72.129] File does not exist: /var/www/vhosts/clfd.in/httpdocs/DyNM4
    [Fri Feb 04 06:45:09 2011] [error] [client 95.108.155.251] File does not exist: /var/www/vhosts/clfd.in/httpdocs/robots.txt
    [Fri Feb 04 08:00:53 2011] [error] [client 95.108.155.251] File does not exist: /var/www/vhosts/clfd.in/httpdocs/FJTfC
    [Fri Feb 04 08:00:56 2011] [error] [client 95.108.155.251] File does not exist: /var/www/vhosts/clfd.in/httpdocs/FBmXJ
    [Fri Feb 04 08:49:32 2011] [error] [client 66.249.72.129] PHP Fatal error: Uncaught ServerException: [500]: Plugin PtitUrl not found.\n\n thrown in /var/www/vhosts/clfd.in/httpdocs/lib/statusnet.php on line 68
    [Fri Feb 04 08:51:01 2011] [error] [client 95.108.155.251] File does not exist: /var/www/vhosts/clfd.in/httpdocs/FJjfX
    [Fri Feb 04 16:44:53 2011] [error] [client 66.249.72.129] File does not exist: /var/www/vhosts/clfd.in/httpdocs/FBmsW
  • @slunia try first by extracting all of the files into /var/www/vhosts/clfd.in/httpdocs/statusnet/ rather than just having them loose in your web directory. You'll also need to delete the existing config.php
  • @jordanc
    thanks! worked awesome! :)

  • i have the same problem


    * Starting installation...
    * Checking database...
    * Changing to database...
    * Running database script...
    * Adding SMS carrier data to database...
    * Adding notice source data to database...
    * Adding foreign service data to database...
    * Writing config file...

    the install doesnt happen after this.


    i moved all files into httpdocs/statusnet/ as you said but it still doesnt work with me?


    Operating system: Linux

    Apache version: 2.2.15 (Unix)

    PHP version: 5.2.13

    MySQL version: 5.1.45

    Modules:

    bz2
    calendar
    ctype
    curl
    date
    dom
    exif
    filter
    ftp
    gd
    gettext
    hash
    iconv
    json
    libxml
    mbstring
    mysql
    mysqli
    openssl
    pcre
    PDO
    pdo_mysql
    Reflection
    session
    SimpleXML
    sockets
    SPL
    SQLite
    standard
    tokenizer
    xml
    xmlreader
    xmlrpc
    xmlwriter
    xsl
    Zend Optimizer
    zip
    zlib
    ionCube Loader



    ps: i dont know how to change apeche

    help me please thanks
  • @tebertan Do you know which version of linux?
  • i dont know but i just asked it ,
    i guess i need to find a free hosting which i can use/try statusnet for my website project. there are many free hosting service but i couldnt statusnet work in any.
  • btw its debian linux
  • @tebertan looks like a permissions issue, make sure that the www-data user and group in debian have permission to write to your httpdocs/statusnet/
    something like
    chown -R www-data:www-data /pathto/httpdocs/statusnet
    Should probably take care of it.
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